16
Mag

Human Resources I May 2017

Let us introduce another expert, who works in La.vel Gomma
“… the quality manager defines, together with the management system, the strategic goals; ensures that customers’ quality requests are take into consideration in advance, starting from the development of the product and of the production process. Moreover, he promotes the introduction of no-mistake systems in the manufacturing phases. He has to develop always new improvement actions; he has to be ready to follow the customer in each phase, looking to its satisfaction. Quality department is strongly focused on the systemic management of quality, oriented to the total customer satisfaction. “

– Giorgio Bravi | Quality Manager